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What makes your watches sustainable?

Our wooden watches are crafted from ethically sourced, sustainable wood materials obtained from responsibly managed forests. By using eco-friendly production practices, we ensure minimal environmental impact and contribute to forest conservation.

How do you ensure watch quality and durability?

Each of our watches undergoes meticulous craftsmanship and rigorous quality checks to ensure their durability and longevity. We prioritize using high-quality, durable materials and reliable watch mechanisms to guarantee the long-term performance of our timepieces.

How do you contribute to environmental conservation?

With every watch sold, we are committed to planting a tree as part of our sustainability initiative. By integrating reforestation efforts into our business model, we aim to offset our environmental footprint and actively participate in preserving and restoring our planet's precious forests.

What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay. You can choose the most convenient option during the checkout process.

Do you really plant trees?

Yes, we are committed to our reforestation initiative. With every purchase, we collaborate with renowned environmental organizations to plant trees, contributing to the restoration and preservation of forests around the world.

What should I do if my package doesn't arrive?

In the rare event that your package does not arrive within the expected timeframe, please reach out to our customer support team immediately. We will investigate the issue with the shipping carrier and work to resolve any delivery concerns promptly, ensuring your satisfaction with our service.

Support email: northoak.team@gmail.com